Privacy Policy

Last Updated: April 8, 2026

This Privacy Policy explains how Avocatcha handles information when you use the Discord bot, website, dashboard, API, and related services. We aim to be clear about our data practices so you can use the service with confidence.

1. Information We Collect

Depending on how you use Avocatcha, we may collect information in the following categories:

  • Discord account information: information associated with your Discord account, such as your Discord user ID, username, display name, and avatar.
  • Gameplay and account records: information needed to maintain your account and game state, including your collection, balances, crate opens, trades, leaderboard-related progress, promo code redemptions, account status, and similar service records.
  • Purchase and entitlement information: if paid features are available, we may receive purchase entitlements, transaction or checkout session identifiers, limited order details such as product, amount, currency, payment status, customer email provided at checkout, and payment-reversal or dispute information from Discord, Stripe, or related providers. Avocatcha does not store full payment card details.
  • Vote and reward verification: information needed to verify votes, prevent duplicate rewards, and grant rewards correctly.
  • Communications and support: information you provide when you submit bug reports, contact support, or otherwise communicate with us.
  • Website and browser information: authentication, session, browser, device, network, and service-usage information used for login, security, fraud prevention, abuse prevention, troubleshooting, and performance monitoring.

2. How We Use Information

We use information we collect to:

  • operate Avocatcha and maintain account progress and gameplay state;
  • grant items, rewards, and in-game currency;
  • display balances, collections, cooldowns, and progression;
  • support public and private profile features;
  • authenticate dashboard access and related website features;
  • process Discord entitlements, web checkout confirmations, and deliver vote-related rewards;
  • respond to support requests, bug reports, and service issues;
  • investigate abuse, fraud, payment issues, or misuse of the service; and
  • enforce our rules and protect Avocatcha and its users.

3. Publicly Visible Information

Some information may be visible to other users as part of normal service operation. This can include your Discord username, avatar, collection counts, leaderboard rank, and avocado-related outputs shown in bot responses, public leaderboards, or similar gameplay features.

4. Cookies and Browser Storage

The website uses essential cookies and similar technologies for sign-in, session management, checkout security, fraud prevention, and account protection. This includes cookies used to complete Discord login and keep your dashboard session active.

The website also stores a theme preference in your browser's local storage so your chosen theme can persist across visits.

We do not currently use Avocatcha's own website cookies for advertising or cross-site behavioral tracking.

5. Sharing and Service Providers

We share information only as needed to operate Avocatcha. This can include:

  • Discord for core bot functionality, login, media, and purchase-related services.
  • Stripe for official web shop checkout, payment processing, fraud checks, and payment dispute handling.
  • Vote or reward partners when those features are enabled and needed to verify or deliver rewards.
  • Service providers that support hosting, infrastructure, storage, content delivery, and related operations.

Some website assets or media may be served through third-party providers. Those providers may receive browser or network information as part of delivering their services.

We do not sell personal information or disclose Discord API data to data brokers or ad networks.

6. Security

We take steps designed to help protect information handled by Avocatcha. That said, no method of transmission over the internet, storage system, or security practice can be guaranteed to be completely secure, and we cannot guarantee absolute security.

7. Retention

We retain information for as long as reasonably necessary to operate the service, maintain account state, enforce rules, investigate disputes or abuse, and satisfy legal or platform obligations. Some information may also be retained where needed for security, fraud prevention, payment dispute handling, or legal compliance.

8. Your Choices and Requests

You can manage your information in a few straightforward ways:

  • Log out: you can sign out of the website dashboard at any time.
  • Clear browser data: you can clear cookies and local browser storage, such as the saved theme preference, from your device.
  • Request access, correction, or deletion: contact support@avocatcha.xyz. Requests are reviewed and handled manually.

Some records may need to be retained for security, fraud prevention, accounting, payment-reversal handling, or legal compliance. Deleting account data we control may also remove related game progress, balances, and collection history.

9. Children

Avocatcha is not directed to children under 13 or to anyone below the minimum age required to use Discord in their jurisdiction. If you believe someone below the required age has provided information through Avocatcha, contact us and we will review the report and take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the current version will be posted on this page with the updated date shown above.

11. Contact

Questions, privacy requests, or support issues can be sent to support@avocatcha.xyz.